Jerry Tindell Talks About: STARTING OVER WITH RACHEL THE TROUBLED MULE. Rachel the mule had every bad behavior in the books: She was hard to catch, impossible to lead, and under saddle whe would bolt, shy, and buck. Her feet could not be handled, and she wouldn't stand still for grooming or tacking. After a long history of abuse and neglect, Rachel did not like people. Period. What to do? Start over! Watch master trainer, Jerry Tindell, as he "starts over" and transforms Rachel into a soft and willing mount, who now c